Frequently Asked Questions (FAQ)

Penjuin Jump is is now available on the Apple App Store! Please search for Penguin Jump World or JPSHRACER! Coming soon to the Google Play store. Please suppport Penguin Jump on Apple App Store help to bring it to the Google Android palatform!

The application is supported on the hardware listed in the applicable store. If your Operating System or Device Hardware (your phone or tablet) does not meet the minimum requirements then it will not probably run. However, you are free to attempt. We do not support Operating Systems (OS) or Device Hardware outside of the minimum requirements.

Go to the main menu of the application and click on the dollar signs or store icon. Then select Ad Free. Verify your payment information and confirm your purchase.

How do I turn off In App Purchases?

While we do not recommend turning off In App Purchases we understand it may be important to prevent users from purchasing without your permission. However, first we recommend purchasing the Ad Free version for younger users. See Apple Support

The controls for left and right are on the left side of the screen. The jump control is on the right of the screen. Press and hold the right control button to move forward. The controls are opaque and clearly visible.

Pause the game in the upper right hand corner. Then press the sound icon.

Disclaimer: JPSHRACER does not provide any support on how to use your device. Please contact Apple, Google or your Google Android device manufacturer for support on how to operate your device.

Last Updated: Wednesday, July 24, 2019 5:59 PM