JPSHRACER - Frequently Asked Questions

Frequently Asked Questions (FAQ)

When will Penguin Jump be available for purchase in the Apple App Store and Google Play Store?

Penguin Jump is is now available on both the Apple App Store and Google Play Store in the United States territory only. Click the links below or search for JPSHRACER in either application store.
Penguin Jump Apple App Store United States: https://apps.apple.com/us/app/penguin-jump-world/id1470686231
Penguin Jump Google Play Store United States: https://play.google.com/store/apps/details?id=build.JPSHRACER.PenguinJumpWorld

When will Ball Runner be available for purchase in the Apple App Store and Google Play Store?

Ball Runner World will be available coming soon! It will be coming to Apple App Store first and then to the Google Play Store.

I have a question about installing, downloading or running the application?

The application is supported on the hardware listed in the applicable store. If your Operating System or Device Hardware (your phone or tablet) does not meet the minimum requirements then it will not probably run. However, you are free to attempt. We do not support Operating Systems (OS) or Device Hardware outside of the minimum requirements.

How do I purchase the Ad Free version?

Go to the main menu of the application and click on the dollar signs or store icon. Then select Ad Free. Verify your payment information and confirm your purchase.

How do I turn off In App Purchases?

While we do not recommend turning off In App Purchases we understand it may be important to prevent users from purchasing without your permission. However, first we recommend purchasing the Ad Free version for younger users. See Apple Support https://support.apple.com/en-us/HT201304

How do I use the touch controls?

Ball Runner World

There are no on screen touch controls. The ball automatically moves forward. Simply touch anywhere to switch between going left and right at a 45 degree angle in the game world excluding the score board or pause menu areas.

Penguin Jump World

The controls for left and right are on the left side of the screen. The jump control is on the right of the screen. Press and hold the right control button to move forward. The controls are opaque and clearly visible.

How do I turn off the in game soundtrack?

Pause the game in the upper right hand corner. Then press the sound icon.

Disclaimer: JPSHRACER does not provide any support on how to use your device. Please contact Apple, Google or your Google Android device manufacturer for support on how to operate your device.